Please visit frequently for updates.
The health and safety of our clients, associates, and community are our priority. We're monitoring the current situation of the novel coronavirus, named COVID-19, and the impact it has on the communities we serve. We continue to follow all CDC and health department prevention recommendations.
Read the latest Insights articles here:
Our Financial Centers are serving clients in the lobbies as well as offering drive thru service. To check the hours of operation of a nearby center or call for an appointment visit the Financial Center locator here.
If you are facing a financial hardship as a result of COVID-19 we are here to help. Our committed team of associates are available to work with you on assistance including loan payment deferrals and fee waivers as applicable to your situation. Contact us today at 1-800-448-8812.
Fee Waivers & Loan Payment Deferrals*
These are small ways that we can help you access your funds without additional fees.
To request a deferral please complete this form and a banker will be in touch with you within 2 business days. For a residential mortgage loan deferment, please call: 1-866-397-5370 or email Mortgage Assistance
Paycheck Protection Program (PPP)
Additional funding has been allocated to the PPP. We are now finalizing previously submitted applications for SBA acceptance, but are unable to process new applications.
The Treasury Department and the Internal Revenue Service have begun distribution of economic impact payments. Funds are being distributed automatically, with no action required for most taxpayers.
If the IRS has your banking information on file for direct deposit, or if you receive other government benefits such as Social Security payments electronically, you should receive an automatic direct deposit. However, some taxpayers may need to submit a simple tax return to receive the economic impact payment.
Information from the IRS about eligibility, how payments will be sent, and more is now available: https://www.irs.gov/coronavirus/economic-impact-payments
Taking advantage of the IRS Direct Deposit is the fastest way to get your funds if you qualify. Find your routing and account number in Mobile Banking under each account or by looking on your paper checks. Learn more here
To check the status of payments or provide banking account information, the IRS has a new Get My Payment Application now available.
Avoid scams related to Economic Impact Payments and COVID-19:
Do not provide personal information to anyone via phone, text, email, or any other method.
We can help you access your accounts and bank anywhere and anytime at www.hancockwhitney.com . If you haven't already, please download the Hancock Whitney App from your app store: Google Play or Apple App Store
To set up new accounts visit Online Account Opening to begin. If you need help with setting up services, please visit those topics on our website or give us a call.
Note: Mobile check deposit limits are now significantly higher for most clients. Newly opened accounts may still see lower deposit limits for a period of time. Please check the limit displayed inside your Hancock Whitney mobile app on the Deposit Check screen.
Connect with us on Twitter and Facebook for the latest information. Updates are available to you even if you are not on social media. Visit and subscribe to our Insights Blog for additional information.
How you can contact us:
*Offers available for a limited time, subject to terms and restrictions and subject to change without notice.
1. The no-penalty offer allows customers to make only one partial or complete withdrawal without penalty eligible on CDs opened before 3/1/2020 that has had no previous withdrawals. Any other withdrawals will be subject to penalties.
2. Accounts remain subject to transaction limitations. If they continually exceed withdrawal limitations, accounts will be subject to being converted into a different product type as disclosed in the Truth in Savings.
3. The $10 fee for OD transfers systematically made from the client’s linked Handyline or deposit account will be automatically waived.
4. Decisions on waivers are made in the discretion of Hancock Whitney.
Hancock Whitney Bank, Member FDIC and Equal Housing Lender. All loans subject to approval and terms and conditions apply.
Investments and Insurance Products are offered through Hancock Whitney Investment Services, Inc. Hancock Whitney Investment Services Inc. is a registered broker/dealer, member FINRA/SIPC and a Registered Investment Adviser. Hancock Whitney Investment Services, Inc. is a wholly owned subsidiary of Hancock Whitney Corporation.
|NO BANK GUARANTEE||NOT A DEPOSIT||MAY LOSE VALUE||NOT FDIC INSURED|
|NOT INSURED BY ANY FEDERAL GOVERNMENT AGENCY|