We understand the impact that the coronavirus pandemic is having on our clients and the communities we serve. We are committed to working with those impacted and continue to implement measures to keep you safe. If you are facing financial hardship due to COVID-19 and are concerned about making your payments please contact us.
In preparation for the upcoming stimulus payment we have amended our processes to ensure that our clients can access the full amount of their stimulus payment regardless of their account balance or status. If your account currently has a negative balance, you may be able to receive the full amount of your EIP payment. If your account remains overdrawn or the withdrawal of your payment causes your account to become overdrawn, it may be subject to non sufficient funds and/or overdraft fees. Please ask an associate at your local financial center about your account and the options available to you.
To request a loan deferral please contact us at 1-800-448-8812 or visit your local financial center. Loan payment deferrals may be available on the following:*
For residential mortgage loan assistance, please call: 1-888-354-4321 or email Mortgage Assistance
Need a new account? Open Online.
Note: Mobile check deposit limits are now significantly higher for most clients. Newly opened accounts may still see lower deposit limits for a period of time. Please check the limit displayed inside your Hancock Whitney mobile app on the Deposit Check screen.
We’ve instituted a number of important steps to keep you and our associates safe while banking with us:
CDC guidelines for cleaning and sanitizing our lobbies are being observed. High-touch areas, including counters, door handles, client waiting areas and restrooms, are being cleaned and sanitized frequently throughout the business day.
Walk-in traffic in our lobbies is limited to the number of people that can safely maintain social distancing of six feet. We’ve installed health shields at our desks and teller counters, and we’re providing hand-sanitizing supplies and using floor markers to designate safe social distancing.
When you visit our financial centers, we require that you wear a face covering. Our associates will also wear masks for protection according to CDC recommendations.
*Offers available for a limited time, subject to terms and restrictions and subject to change without notice.
Decisions on waivers are made at the discretion of Hancock Whitney. Hancock Whitney Bank, Member FDIC and Equal Housing Lender. All loans subject to approval and terms and conditions apply.
**Investments and Insurance Products are offered through Hancock Whitney Investment Services, Inc. Hancock Whitney Investment Services Inc. is a registered broker/dealer, member FINRA/SIPC and a Registered Investment Adviser. Hancock Whitney Investment Services, Inc. is a wholly owned subsidiary of Hancock Whitney Corporation.
|NO BANK GUARANTEE||NOT A DEPOSIT||MAY LOSE VALUE||NOT FDIC INSURED|
|NOT INSURED BY ANY FEDERAL GOVERNMENT AGENCY|