Shop Online Securely This Holiday Season with Visa Purchase Alerts

Shane Fowler
December 18, 2020

The COVID-19 pandemic has touched nearly every aspect of our lives, and the way we purchase everyday items is no exception. Because of the pandemic, adoption of non-contact methods of paying for everything from groceries to furniture has skyrocketed in 2020.

Interestingly, seniors and Baby Boomers are joining Millennials in driving this change. According to, 47 percent of seniors and Baby Boomers said they see choosing merchants based on their digital capabilities as a means of avoiding infection, and 21.7 percent of this group said their shift to online shopping is permanent.


Shop securely online with Visa Purchase Alerts


Holiday shopping is different this year

It should come as no surprise that these changes also apply to holiday shopping, as people adhere to social distancing and CDC guidelines to prevent the spread of COVID. This holiday season, Visa® expects holiday shoppers to spend more on goods and less on travel and experiences. More than 60 percent of consumers—and 53 percent of those 55 or older—will do more than half of their holiday shopping online, up from roughly half of consumers in each of the three previous years.

Along with the shift to online shopping comes heightened concern about card security. Hancock Whitney understands that shopping with your debit and credit cards, whether online or in a store, must be safe and secure. That’s why we provide our cardholders the enhanced security capabilities of Visa Purchase Alerts.

Visa Purchase Alerts

Visa Purchase Alerts are real-time text alerts that can help debit and credit cardholders track their purchases. But, in addition to helping you manage your budget, Purchase Alerts can also alert you to potential fraud. If you receive an alert about a debit or credit card purchase that you did not make, you can notify the bank immediately that you suspect fraud has occurred.

The VISA Purchase Alerts service is available at no charge to all consumer, business, and commercial clients who use Visa debit and credit cards. Once you’re enrolled in Purchase Alerts, you’ll receive text alerts based on your settings. For instance, you can set an alert to be notified when a purchase has exceeded a certain dollar amount, and whenever a purchase is made online, by phone, or outside the United States.

Card Controls

An added layer of protection for your cards is now available through Visa® Purchase Alerts: Card Controls. With Card Controls, you can lock and unlock your card, block international and card-not-present transactions, and receive real-time text and/or email alerts when a transaction has processed successfully or been declined. 

Get started with Visa Purchase Alerts

It’s easy to enroll your debit and credit cards in Visa Purchase Alerts. Click here for more information and to enroll.

We’re happy to help with any questions you may have about your Hancock Whitney Visa debit and credit cards. Please speak with a Client Services Representative at 1-800-448-8812 if you need assistance. 


Some PIN-based debit transactions may be routed through non-Visa networks. Transactions routed through a non-Visa network will not trigger a purchase alert.

Actual time to receive Visa Purchase Alerts is dependent on when the merchant submits the charge, wireless service, and coverage within area. Alerts service may not be available in all areas. Message and data rates may apply. Gasoline alerts may not include purchase amount. Account activity qualifying for Alert service may vary by issuer. A limit of ten cards can be registered per Visa Purchase Alerts account. Additional restrictions may apply.