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Help Center

Treasury Manager

Treasury Manager

Do you have mobile tokens?

How do I register my token?

Where are the Terms and Conditions for Treasury Manager?

Where do I find the Company ID?

What are the cutoff times for Wire/ACH transfers to clear my account?

When will I receive my Company ID User ID, password and token?

How do I get Mobile Deposit? When can I begin using it?

Accessing Treasury Manager

When can I start using Treasury Manager?

Does Treasury Manager have mobile banking?

Where can I find the System Requirements for Treasury Manager?

Positive Pay

Where do I view and decision exception items?

How do I pull a consolidated Item Report that contains information on issue, void and paid items on one report?

Does Check Positive Pay offer a PNI (Paid No Issue) report?

What formats are available for reports in Check Positive Pay?

Can check issues with the status of stop payment be included in issue upload files?

How do I place a Stop Payment in Check Positive Pay?

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Payments & Transfers

How do I create a payroll file?

How can I get an alert when an incoming wire is posted?

How do I enter a Wire leaving the country but in USD?

Are there different areas for each payment method?

Where can I make a loan payment in Treasury Manager?

Can I limit who can use payments at my company?

How can I use filters and sorting to help me?

Can I create recurring payments in the system?

Can I make business to business payments?

Can I send wires in any currency?

Can I place dollar limits on users in my company?

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Applications

How do I log into other Treasury services?