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Welcome, One Florida Bank clients. Explore answers to frequently asked questions here.
Visa® Platinum Credit Card

Earn 1.5 reward points for every $1 spent on eligible purchases.

Earn rewards and enjoy 0% intro APR on purchases and balance transfers for the first 12 billing cycles after account opening, then variable APR as low as 17.74% thereafter.

See important details and disclosures

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Freestyle Checking

Get up to a $600 Bonus

New Hancock Whitney checking clients can get up to $600 after opening both Freestyle Checking and Freestyle Savings at the same time and meeting requirements.

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Certificate of Deposit

Hit your savings goals with a
24-month 4.25% CD.

Save on your terms with a guaranteed rate of return on a Certificate of Deposit.

See important details and disclosures

View CDs
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Business

Credit Cards

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Mortgage
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Bank smarter with our app

Our mobile app is packed with powerful features, empowering you to take control of your finances, wherever and whenever you want.

 

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New business banking offer

Earn up to $1,250 and experience business banking built around you and your business.

 

Learn More
See Details and Disclosures
Certificate of deposit icon

Save on your terms with a CD

Reach your short- or long-term savings goals with guaranteed rates of return on a Certificate of Deposit.

 

Learn More
See Details and Disclosures

WHAT'S YOUR GOAL?

I want to

Teaching kids and teens smart money habits

Greenlight® is a prepaid debit card and app designed to teach kids and teens essential money skills through hands-on learning.1

  • Goal-based saving
  • Financial education made fun
  • Robust parental controls
  • Real-time alerts
  • No minimum age

LEARN MORE

More Financial Education

Money Lessons for Kids at Every Age
Read Article
Financial Literacy Resources from Hancock Whitney
Learn More
How to Choose and Open a New Checking Account
Read Article

Fund your next big dream with a HELOC

A home equity line of credit allows you to borrow money against your home equity. Apply now and get a 4.49% introductory APR for the first 6 months after opening, then variable APR as low as 7.25% thereafter.2

Tap into your home equity today to access funding for:

  • Home renovations and repairs
  • Paying off high-interest debt
  • Unexpected expenses like medical bills or car repairs

Learn More 

More Home Equity Lending Resources

How to Get a HELOC:
Step-by-Step Guide
Read Article
HELOC or HELOAN:
What's Best for You?
Read Article
HELOC Calculator
Learn More

Manage, monitor, and protect your debit card in our mobile app

Manage your Hancock Whitney debit cards from one convenient, secure location:3

  • Instantly turn your debit card on or off
  • Monitor transactions in real-time
  • Quickly change your PIN and create spending limits
  • Download a new debit card and start using it virtually

Learn More 

More Digital Banking Resources

How Do Debit Card Controls Work in the Mobile App?
Read Article
Get More from Your Digital Banking
Learn More
Use Mobile Wallet for Quick, Easy Payments
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Bank where you want, when you want

Our new mobile app is packed with powerful features that make it easier to take control of your money.

Transaction Translator

Get a clearer picture of your finances with enhanced display features that automatically categorize transactions.
 

Debit Card Controls3

Turn your Hancock Whitney debit card on/off, change your PIN, limit debit card transactions based on specific criteria and stay informed with alerts.
 

Link All Your Accounts

Securely add all your Hancock Whitney accounts, plus your external accounts, so you can see your full financial picture in one place.
 

Budgeting Tools

Create budgets, track spending, and get easy-to-understand strategies to help build better financial habits.
 

Want to learn more about the new mobile app?

Learn More
 
Hancock Whitney Personal Mobile App
Cell phones displaying the Hancock Whitney mobile app

Why your neighbors trust Hancock Whitney

125+
Years of Service

For more than a century, Hancock Whitney has been dedicated to the financial well-being of Gulf South communities.

5 Years
Forbes America's Best Banks

For the fifth consecutive year, we’ve been named one of America’s Best Banks by Forbes.

Outstanding
CRA Institution Rating

Our commitment to meeting the needs of our communities has received the highest recognition under the Community Reinvestment Act criteria.

Always great to bank at Hancock Whitney. They make you feel important no matter how small or large the deposit.

Leanna—Shreveport, LA

I use the Hancock Whitney mobile app every day and I know that I can depend on it when I need it.

Kim—Pass Christian, MS

Easy access, pleasant staff and atmosphere. I have been a customer for over 20 years and intend to keep it that way. 

Casey—Picayune, MS

The people at Hancock Whitney always provide good customer service! They are attentive to my needs.

James—Greenville, AL

I love the customer service that you receive at this bank! Always happy to help with any questions or concerns you may have.

Joyce—Palm Harbor, FL

1 Hancock Whitney Bank clients are eligible for the Greenlight SELECT plan at no cost when an eligible Hancock Whitney Bank checking account is added as a funding source for the entirety of the promotion. An initial load of at least $10 and identity verification is required. Upgrades will result in additional fees. Upon termination of promotion, clients will be responsible for associated monthly fees. See terms for details. Offer subject to change and partner participation.

The Greenlight platform and the Greenlight debit card are not Hancock Whitney Bank products and are not managed by Hancock Whitney Bank. The Greenlight debit card is issued by Community Federal Savings Bank, Member FDIC, pursuant to license by Mastercard International.

Greenlight is a financial technology company, not a bank. The Greenlight app facilitates banking services through Community Federal Savings Bank, Member FDIC. Greenlight and Community Federal Savings Bank are not affiliated with Hancock Whitney Bank and maintain their own privacy policies.

2 The introductory rate is available for the first six (6) months after account opening. You must apply by 11/30/26 to receive the introductory rate. After that time the introductory offer could change. This offer may not be combined with any other discount. Home Equity Line annual percentage rate (APR) is based on The Wall Street Journal Prime Rate (the “Index”) plus a margin ranging between 0.25% and 4.35%. The APR will vary but not exceed 21% in AL, MS, or LA or 18% in FL or TX. Based on the 10/15/2026 Index value of 7.00% and a typical margin of 0.65%, the formula for subsequent monthly rate adjustments results in a current APR of 7.65%. Please note that due to the floor rate, following the introductory promotional period, the APR will never be less than 3.99%. Your APR may be higher. As of 10/15/2026, APRs range from 7.25% to 11.35%. Repayment options and margins vary based on creditworthiness, loan-to-value percentages, whether the mortgage securing your line is a first or second mortgage and other factors. Fees associated with opening a Home Equity Line of Credit generally range from $0-$8,103.50. See a banker for details.

3 Debit card controls are not available in the business banking mobile app.

Apple is a trademark of Apple Inc. registered in the U.S. and other countries.

Android and Google Play are trademarks of Google Inc., registered in the U.S. and other countries.

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