Merchant Services Client Resources

We're Here to Help.

Below are resources for our Merchant Services clients. 

 

Log-in

Log-in to your account here.

 

New Client?

Welcome to our quick reference page. If you scroll further below, you will find a section especially for you. It includes handy phone numbers if you have questions getting set up and reference material for your equipment and services. And if there is anything we can assist with, complete the form below or please give us a call at 1-866-597-5721.

 

Contact Us

Need assistance? 

We're here to help. If you would, just complete the form below and we will be in touch shortly. Or call us at 1-866-597-5721.

 

Client Service Information and Continued Support

Here's a quick list of phone numbers you may need. You can also download our easy to print reference card.

Client Service 866-597-5721
Clover Devices
Online Help for Clover
844-864-5449
help.clover.com
Payeezy 855-448-3493
Chargeback & Retrievals 800-672-5007
PCI Compliance (Rapid Comply) 877-201-3617
Internet Gateways & Third Party Software
(Nashville Platform)
800-542-1894
Terminals for Petroleum & Supermarkets
(BuyPass Platform)
800-733-3322
Other Terminals (Omaha Platform) 800-228-0210
Other Third Party Software & Level III Data
(North Platform)
800-647-3722
Voice Authorizations 800-228-1122
Supplies

855-278-7131

hancockwhitney.com/MerchantSupplies

   
Not sure who to contact for technical support or account activation?  
Call 866-597-5721
Email MerchantServices-Support@hancockwhitney.com

Other helpful information and links

Please keep in mind these links only serve as a guide to you and are provided as a reference. 

 PCI DSS compliance program links

 

IRS compliance links

 

Other resources

  

New Client Activation and Reprogramming Help

Here's a quick list of phone numbers you may need. You can also download our easy to print reference card

Client Service 866-597-5721
Clover Devices
Online Help for Clover
844-864-5449
help.clover.com
Payeezy 855-448-3493
Internet Gateways & Third Party Software
(Nashville Platform)
800-647-3722
Terminals for Petroleum & Supermarkets
(BuyPass Platform)
800-430-3459
Other Terminals
(Omaha Platform)

800-228-0210
press option 3

Other Third Party Software & Level III Data
(North Platform)
800-542-1894
Supplies 855-278-7131
hancockwhitney.com/MerchantSupplies
Not sure who to contact for technical
support or account activation?
 
Call 866-597-5721
Email MerchantServices-Support@hancockwhitney.com

 

 

Additional information for our new clients