The latest encryption
All of our chip-enabled debit and credit cards encrypt your data so your actual account information is never visible or compromised.
Security Center
The security of your account is our top priority
We use the latest security tools to protect your account and give you peace of mind that your financial information is always safe.
Don't hesitate to reach out
If you ever have any concerns about the security of your Hancock Whitney account, or if you want to report suspicious charges, please contact us.Going above and beyond to protect your account
Biometric ID
You can easily set up facial or fingerprint recognition on the Hancock Whitney mobile app and add an extra layer of security to your account.
Multi-factor authentication
We'll always ask to verify your identity when you log in with a device we don't recognize. That way, no one besides you can ever access your account.
Constant fraud monitoring
We're vigilant about monitoring financial activity to safeguard your account. If we notice something suspicious, we'll send you a text or email.
Added card security
Sign up for Visa® Purchase Alerts1 and you'll be alerted when your card is used to make a purchase over a specified amount or used outside of the U.S.
Platinum protection
If you have the Visa® Platinum Credit Card from Hancock Whitney, the Visa Zero Liability Policy2 protects you from unauthorized purchases.
Misplace your card? We can lock it.
If you can't find your Hancock Whitney debit or credit card, let us know and we'll prevent any charges from being made on your account. If your card reappears, we can always unlock it.
