Use the form for general questions that don't contain sensitive information (account numbers, social security numbers, account balances, etc.) and that are not time sensitive. Sensitive information will be deleted and result in a call back.
The following should be handled by calling 1-800-448-8812 or visiting a nearby financial center.
For quick answers to common questions: Frequently Asked Questions.
Hancock Whitney Bank
P.O. Box 4019, Gulfport, MS 39502
You have certain rights under federal law related to resolving errors and requesting information about your account. In order to take full advantage of these rights, you must write to this address to assert an error or request information about your account.
Please be sure to include your full name and account number and a description of the error you believe has occurred or the information requested in connection with your account.
Hancock Whitney Bank
Loan Error Resolution and Information Requests
c/o Compliance Dept.
701 Poydras Street
New Orleans, LA 70139
Hancock Whitney Bank, Member FDIC and Equal Housing Lender. All loans and accounts subject to credit approval. Terms and conditions apply.
Hancock Whitney and the Hancock Whitney logo are federally-registered trademarks of Hancock Whitney Corporation. Copyright © 2023 Hancock Whitney Bank.