Receive enhanced fraud protection with your card's embedded chip technology - Plus Visa's Zero Liability Policy2 covers you if the card is ever lost or stolen.
Points Plus
Make all your purchases more rewarding, in person and online with a new Visa® Platinum Credit Card or a Business Platinum Points Plus Credit Card from Hancock Whitney
Redeem rewards for 1% cash back, gift cards, travel or more.1
Use your card at millions of places around the corner, online and all over the world.
Track your purchases online so you can see them all itemized in one convenient place — whenever you want.
You’re covered with superior customer service Emergency Card Replacement and Emergency Cash Disbursement. Get a replacement Visa card sent to you quickly and easily — and/or receive emergency cash —24/7, anywhere in the world3.
Lost/Stolen Card Reporting. If your card is lost or stolen, we will replace it promptly and work with you to inform those who need to know3.
Cardholder Inquiry Service. Questions related to your card? Get fast 24-hour assistance by phone3.
Redeem rewards for 1% cash back, gift cards, travel or more.1
Receive enhanced fraud protection with your card's embedded chip technology - Plus Visa's Zero Liability Policy2 covers you if the card is ever lost or stolen.
Use your card at millions of places around the corner, online and all over the world.
Track your purchases online so you can see them all itemized in one convenient place — whenever you want.
You’re covered with superior customer service Emergency Card Replacement and Emergency Cash Disbursement. Get a replacement Visa card sent to you quickly and easily — and/or receive emergency cash —24/7, anywhere in the world3.
Lost/Stolen Card Reporting. If your card is lost or stolen, we will replace it promptly and work with you to inform those who need to know3.
Cardholder Inquiry Service. Questions related to your card? Get fast 24-hour assistance by phone3.
Visa® Platinum Credit Card
How to earn rewards: Earn 1 point for every dollar spent on eligible purchases.1
Ineligible Transactions:
- PIN-based transactions
- Cash advance transactions
- Gaming related purchases
- ATM transactions
- Cash access transactions
- Purchasing traveler checks, money orders or cashier’s checks
- Purchases that are initiated fraudulently or with a lost, stolen, counterfeit or cancelled card
- Account fees or finance charges
Business Points Plus Credit Card
How to earn rewards: Earn 1 point for every dollar spent on eligible credit card transactions.1
Ineligible Transactions:
- PIN-based transactions
- Cash advance transactions
- Gaming related purchases
- ATM transactions
- Cash access transactions
- Purchasing traveler checks, money orders or cashier’s checks
- Purchases that are initiated fraudulently or with a lost, stolen, counterfeit or cancelled card
- Account fees or finance charges
First time users will need to register for online access through rewards.hancockwhitney.com. Cardholders are also able to sign up to receive marketing messages and special offers via email.
Cardholders may also register by calling the Points Plus Customer Service Center at 1-888-331-1057 from 9am -9pm EST Monday through Friday, and from 9am – 8pm EST on Saturday and Sunday.
Frequently asked questions
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How do I earn points through Points Plus?
Visa® Platinum Credit Card cardholders earn one point for every dollar spent on eligible purchases.1
Business Points Plus Credit Card cardholders earn one point for every dollar spent on eligible credit card transactions.1
Point balances are updated monthly and will be reflected within two business days following the last day of the billing cycle.
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How do I enroll?
New accounts are automatically enrolled in Points Plus at account opening and will begin earning points from their very first eligible purchase for the Visa Platinum card and would begin earning points from their very first eligible credit card transaction for the Business Points Plus card. However, in order to view your points or redeem them, you will need to go to rewards.hancockwhitney.com to register.
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Do points expire?
No! Points do not expire on the Points Plus program.
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How do I redeem points for cash back?
Based on the points available, you choose the amount of cash back to redeem in $25 increments. With cash back, you have the option to redeem points for cash back as a statement credit, or a deposit into your Hancock Whitney checking account. Depending on the method, cash back rewards will be received within 10 business days.