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Enhanced Security Feature

Stay informed with Debit & Credit Card fraud alerts

Get added protection when using your Hancock Whitney debit or credit card.



Here's how it works

SMS Text and Email Fraud Alerts for your debit and credit cards allow you to monitor your account activity and quickly identify potential fraud. 

  1. If potentially fraudulent activity is identified on your debit or credit card, the primary cardholder will receive an email and/or text message.

  2. The cardholder is then asked to reply, within 24-hours, and inform us if the transaction is valid or not.

  3. This quick detection of fraudulent activity will help protect you from additional attempts.

Don't miss an alert

Simply provide your contact information and your alerts are set. You can make sure your contact information is correct by reaching out:


Personal and Business Credit Cards

Contact us anytime at hancockwhitney.cardmanager.com.

Call us Mon-Fri 7:00 AM - 7:00 PM or Sat 8:00 AM - 2:00 PM CT at 1-800-448-8812.


Debit Cards

Contact us anytime at www.hancockwhitney.com or via the Hancock Whitney mobile banking app.

Call us Mon-Fri 7:00 AM - 7:00 PM or Sat 8:00 AM - 2:00 PM CT at 1-800-448-8812.


For Purchasing Cards

Please visit pcm.hancockwhitney.com for assistance.

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Hancock Whitney Bank, Member FDIC and Equal Housing Lender Logo Equal Housing Lender. All loans and accounts subject to credit approval. Terms and conditions apply.

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