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Credit card fraud alerts

Added protection for your credit card accounts.

SMS Text and Email Fraud Alerts for your credit card accounts allow you to monitor your account activity and quickly identify potential fraud.

Here's how it works:

1. If potentially fraudulent activity is identified on your credit card account, the primary cardholder will receive an email and/or text message.

2. The cardholder is then asked to reply, within 24-hours, and inform us if the transaction is valid or not.

This quick detection of fraudulent activity will help protect you from additional attempts.




Don't miss an alert! 

Simply provide your contact information and your alerts are set.  You can make sure your contact information by reaching out:

For Personal and Business Credit Cards
Contact us anytime at: hancockwhitney.cardmanager.com
Call us, Mon-Fri 7:00 a.m.- 7:00 p.m. or Sat 8:00 a.m. - 2:00 p.m. CT at: 800-448-8812

For Purchasing Cards
Please visit pcm.hancockwhitney.com for assistance.

Still have questions? We have answers.


Hancock Whitney and the Hancock Whitney logo are federally-registered trademarks of Hancock Whitney Corporation. Copyright © 2023 Hancock Whitney Bank.