How do I change my Username?

Online Banking

• Log in to Online Banking
• In the Main Menu, select “Security”
• Select the “Change Username” option and follow the prompts

Mobile Banking

• Log in to the Hancock Whitney Mobile Banking app
• In the Menu tab, select “Settings”
• Select “Profile” and “Update Username,” following the prompts

View Demo

If you do not know your current password, select "Locked Account" from the Mobile Banking Login page or contact Customer Service.