What should I do once the new card is received?

Activate the new card immediately. The existing card will be closing soon after the new card is received. Once your chip card is activated, cut or shred your old card prior to throwing it away. Enjoy the new card design with enhanced security features. The card number and expiration date are on the back of the card for additional security. Use the new PIN. Your new PIN will be sent separately and can be changed at any Hancock Whitney ATM. Update any automatic and recurring payments with the new card number. Put bills on auto-pilot with the new card number. Enroll the new card number in Visa Purchase Alerts and Mobile Wallets.