Who will receive fraud alerts?

Alerts will be sent to all SMS capable phone numbers and email addresses on your debit or credit card account.

On personal accounts the primary cardholder for Hancock Whitney consumer credit card accounts will receive the fraud alerts for suspicious activity on all cards in your household (Primary, co-applicant and authorized users). Alerts will be sent to all SMS capable phone numbers and email addresses on your credit card account.

On Business Credit or Purchasing Card Accounts the cardholder will receive the fraud alert for suspicious activity for that specific card. Alerts will be sent to all SMS capable phone numbers and email addresses associated with that Business or Purchasing Card account.

On debit card accounts the cardholder will receive the fraud alert for suspicious activity for that specific card. Alerts will be sent to all SMS capable phone numbers and email addresses associated with your debit card account.