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Card Services
  • General Bank and Account Information
    • Bank Information
    • Account Opening
    • General Account Information
    • Transfer and Payment Cut-off Times
  • Online & Mobile Banking Login and Enrollment
    • Account Log In
    • Enrollment
  • Using Online Banking
    • Account Management and Display
    • Online Statements
  • About the Hancock Whitney Mobile App
    • About the App
    • Biometric Access
  • Mobile Check Deposit
    • Mobile Check Deposit
  • Online Bill Pay
  • Card Services
    • Card Security
    • Card Information
    • Card Activation
  • Treasury Manager
    • Reporting
    • Accessing Treasury Manager
    • Positive Pay
    • Payments & Transfers
    • Applications
  • Security & Privacy
  • Wealth Manager
  • Fraud Protection & Fraud Alerts
      Back to home
      1. Help Center
      2. Card Services
      • General Bank and Account Information
        • Bank Information
        • Account Opening
        • General Account Information
        • Transfer and Payment Cut-off Times
      • Online & Mobile Banking Login and Enrollment
        • Account Log In
        • Enrollment
      • Using Online Banking
        • Account Management and Display
        • Online Statements
      • About the Hancock Whitney Mobile App
        • About the App
        • Biometric Access
      • Mobile Check Deposit
        • Mobile Check Deposit
      • Online Bill Pay
      • Card Services
        • Card Security
        • Card Information
        • Card Activation
      • Treasury Manager
        • Reporting
        • Accessing Treasury Manager
        • Positive Pay
        • Payments & Transfers
        • Applications
      • Security & Privacy
      • Wealth Manager
      • Fraud Protection & Fraud Alerts

      Card Services

      Card Security

      • Does this chip track my card like GPS?
      • I recently received a new chip debit card, what should I do with my old debit card?
      • How do I change the PIN number for my card?
      • How do I report a debit card lost or stolen?

      Card Information

      • Is there an annual fee on my Hancock Whitney debit card?
      • Can I add my chip-enabled card to my mobile wallet?
      • Can I still make purchases using the magnetic stripe on the back of my card?
      • Where can I use the chip card?
      • What is a chip card?
      See more

      Card Activation

      • How do I activate my Hancock Whitney debit card?
      • I have recurring payments set-up on my old card. What should I do to ensure I do not miss a payment?
      • What should I do once a new card is received?
      Call Us at 1-800-448-8812
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      • Contact Support