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      Back to home
      1. Help Center
      2. Card Services
      • General Bank Information
      • Personal Online & Mobile Banking
        • Account Log In
        • Online Statements
        • Security
        • Personal Bill Pay
        • Mobile Check Deposit
        • Enrollment
        • Transfer Funds
        • Using Online & Mobile Banking
      • Business Online & Mobile Banking
        • Online Statements
        • Transfer Funds
        • Using Business Online Banking
        • Logging in
        • Business Online Banking Security
        • Direct Deposit Payroll
        • Business Online Banking Enrollment
        • Mobile Check Deposit
        • Business Bill Pay
        • Account Information
        • Mobile Banking
        • Your Browser and Online Banking
      • Card Services
        • Card Activation
        • Security
        • Mobile
      • Overdraft Services
        • Business Overdraft
        • Personal Overdraft
      • Treasury Manager
        • Reporting
        • Accessing Treasury Manager
        • Positive Pay
        • Payments & Transfers
        • Applications
      • Zelle®
      • Trusteer Rapport
      • Fraud Protection & Fraud Alerts
      • Wealth Manager
        • Security
        • My Plan
        • Account
      • Merchant Services
        • Merchant Services Surcharge Program
      • Treasury
        • Reporting
        • Positive Play

      Card Services

      • Will my mobile and/or online banking sign-on change?
      • Can I still make purchases using the magnetic stripe on the back of my card?
      • Do I need to apply for a chip-enabled debit card?
      • Is there an annual fee on my Hancock Whitney debit card?
      • What's new about my debit card?
      • What should I do once the new card is received?
      • Where can I use the chip card?
      • I recently received a new chip debit card, what should I do with my old debit card?
      • How do I report a debit card lost or stolen?
      • I have recurring payments set-up on my old card. What should I do to ensure I do not miss a payment?
      • If I have multiple debit cards tied to my account, will all the cards be reissued with the chip enabled card at the same time?
      • What is a chip card?

      Card Activation

      • How do I activate my Hancock Whitney debit card?

      Security

      • Does this chip track my card like GPS?
      • How do I change the PIN number for my card?

      Mobile

      • Can I add my chip-enabled card to my mobile wallet?
      Call Us at 1-800-448-8812
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      • Contact Support