Hancock Whitney Investment Services, Inc. has developed a Business Continuity Plan on how we will respond to events that significantly disrupt our business. Since the timing and impact of disasters and disruptions are unpredictable, we will have to be flexible in responding to actual events as they occur. With this in mind, we are providing you with information on our business continuity plan.
If after a significant business disruption you cannot contact us as you usually do at 1-800-385-4188 or 504-586-3454, please call 1-800-465-5038 or 225-248-7377. You may also access your account information on our website at https://www.wealthscapeinvestor.com/hancockinvestments. If you are unable to contact us using the above referenced information then you should contact our clearing firm, National Financial Services, at 1-800-801-9942 for instructions on how they may provide prompt access to your funds and securities.
We plan to quickly recover and resume business operations after a significant business disruption and respond by safeguarding our employees and property, making a financial and operational assessment, protecting the firm's books and records, and allowing our customers to transact business. In short, our business continuity plan is designed to permit our firm to resume operations as quickly as possible, given the scope and severity of the significant business disruption.
Our business continuity plan addresses: all mission critical systems; financial and operational assessments; alternative communications with customers, employees, and regulators; alternate physical location of employees; critical supplier, contractor, bank and counter-party impact; regulatory reporting; and assuring our customers prompt access to their funds and securities if we are unable to continue our business.
Our clearing firm, National Financial Services, LLC., backs up our important records in a geographically separate area. While every emergency situation poses unique problems based on external factors, such as time of day and the severity of the disruption, we have been advised by our clearing firm that its objective is to restore its own operations and be able to complete existing transactions and accept new transactions and payments; full functionality should be available in less than a day. Key functions, including the ability to input
Significant business disruptions can vary in their
For more information - If you have questions about our business continuity planning, you can contact us at 1-800-385-4188.
In all areas of legal and tax planning, we recommend that you consult with a legal and/or tax advisor.
Securities and Insurance Products are offered through Hancock Whitney Investment Services, Inc. Hancock Whitney Investment Services Inc. is a registered broker/dealer, member FINRA/SIPC and a Registered Investment Adviser. Hancock Whitney Investment Services, Inc. is a wholly owned subsidiary of Hancock Whitney Corporation.
Investment and Insurance Products:
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