We recognize that many homeowners are facing challenging and difficult times. Timely monthly payments for some are becoming a struggle due to situations that are beyond your control. Unemployment, underemployment, and skyrocketing expenses, just to name a few, are contributing to unforeseen financial hardships. Our Homeownership Assistance Program is designed to help eligible homeowners from going into foreclosure by maintaining a monthly payment on their mortgage. Please know that we are committed to partnering with you to protect your piece of the American dream.
|Download this document for important
information on Avoiding Foreclosure, FAQs
and other helpful tools and tips.
To Obtain a List of HUD-Approved Housing Counseling Agencies,
The Federal Trade Commission - Tips and resources on money matters.
The Federal Reserve – Consumer Information
Avoiding Foreclosure from the Foreclosure Prevention Case Escalation Unit
Guide to Avoiding Foreclosure from the U.S. Department of Housing and Urban Development
Your Resource to Financial Freedom from the Financial Services Roundtable
Uniform Borrower Assistance Form
|Use this Information Checklist to assist you
in gathering the necessary documentation
and to complete the Uniform Borrower
Visit a Banker
|Bring your entire completed package to any Hancock or Whitney Banker or fax the information to
1-228-871-7019. Together, this information
will help us help you.
Do You Have a Dispute with your Loan?
You have certain rights under federal law related to resolving errors and requesting information about your account. In order to take full advantage of these rights, you must write to this address to assert an error or request information about your account.
Please be sure to include your full name and account number and a description of the error you believe has occured or the information requested in connection with your account.
Address for Loan Errors and Information Requests
Hancock Bank / Whitney Bank
Loan Error Resolution and Information Requests
c/o Compliance Dept.
228 St. Charles Ave., Suite 530,
New Orleans, LA 70130